FAQ

Frequently Asked Questions

Here are some of the questions we are frequently asked. We hope it helps you plan your next camping trip with us.

Click on a question below to see the answer:

 

Are dogs allowed?

Yes dogs are allowed at management’s discretion. We ask that dogs are on a leash at all times to preserve our beautiful wildlife and also that you clean up after them.

What is your Easter and Pumpkin Festival payment and refund policy?

Payment in full is required at time of booking in order to secure your booking for Easter or the Goomeri Pumpkin Festival (Last Sunday of May each year). If you have a change of plans and need to cancel your booking, we will happily refund you in full if you inform us more than 30 days prior to your booking. Any cancelations within 30 days will be refunded, minus one nights stay. We will be happy to make changes to your dates without any penalty.

What is your general payment and refund policy?

Outside of the Easter break and Pumpkin Festival, payment is not required until you arrive for your stay. We accept cash, eftpos or bank deposit. If you would prefer to make payment at the time of booking, our direct deposit details are on our website, or you can contact us on 0492 340 783 to make a credit card payment. If you choose to make payment prior to arriving and then need to cancel your booking, we will happily refund your payment. We will happily make changes to your arrival dates if required.

Do you have a Dump Point?

Yes, we do.

Is there drinking water available?

We are in the process of putting in filtered rain water but is unavailable at the moment.

Is there water available?

Yes there is a reliable bore water source. You are welcome to use this for showers and everything else other than drinking.

Are campfires allowed?

Yes you are welcome to have a small campfire in the rings provided at your site. Please keep safety in mind and remove all flammable items from around your fire.

Can we buy wood for our campfire?

Yes, we have firewood available for a charge. We will deliver to your door.

Do you have mobile reception?

Yes we do have mobile reception.

Can we use a generator?

Yes you are welcome to use a small generator between 8am and 9pm.

How far to the closest supermarket?

Our turn off is 3kms from Goomeri and our driveway is 2.5kms. A total of 5.5kms to the closest supermarket. They are a Foodworks.

Do you have gas bottle re-fills?

Yes we do, $35 for a 9kg bottle, $18 for 4.5kg bottle.

 

Is the water from our own shower in our van allowed to flow onto the ground?

Yes, that’s fine. Our trees and gardens will love it.

Can we use an outside shower cubicle?

Yes, that’s fine.

What is in the camp kitchen?

Our rustic camp kitchen has gas facilities, including a large BBQ and cooker/oven. You will also find a kettle, pots, pans, crockery, cutlery and more. Please note that there is no electricity in our camp grounds.